ZyXEL GS-1524 Manual de usuario descargar pdf (Pagina 143)

Chapter 21 Troubleshooting

GS-1524/GS-1548 User’s Guide

143

5 Reset the device to its factory defaults, and try to access the Switch with the

default IP address. See Section 3.4 on page 31.

6 If the problem continues, contact the vendor, or try one of the advanced

suggestions.

Advanced Suggestions

Try to access the Switch using another service, such as Telnet. If you can access

the Switch, check the remote management settings to find out why the Switch

does not respond to HTTP.

I can see the Login screen, but I cannot log in to the Switch.

1 Make sure you have entered the user name and password correctly. The default

user name is admin, and the default password is 1234. These fields are case-

sensitive, so make sure [Caps Lock] is not on.

2 You may have exceeded the maximum number of concurrent Telnet sessions.

Close other Telnet session(s) or try connecting again later.

Check that you have enabled logins for HTTP or telnet. If you have configured a

secured client IP address, your computer’s IP address must match it. Refer to the

chapter on access control for details.

3 Disconnect and re-connect the cord to the Switch.

4 If this does not work, you have to reset the device to its factory defaults. See

Section 3.4 on page 31.

Pop-up Windows, JavaScripts and Java Permissions

In order to use the web configurator you need to allow:

• Web browser pop-up windows from your device.

• JavaScripts (enabled by default).

• Java permissions (enabled by default).

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ZyXEL GS-1524 Manual de usuario Pagina 143